The Lane Check

CarsKia › Sorento › 2020

2020 Kia Sorento: engine and transmission complaints

VERY HIGH COMPLAINT SIGNAL
65%
81 of 124 relevant owner complaints are about the engine, transmission or fuel system

65% of relevant owner complaints filed with NHTSA on the 2020 Kia Sorento are about the engine, transmission or fuel system. Well over half of everything owners reported is the drivetrain. That is a severe model-level pattern; every model year we track at this level has a documented failure behind it.

Worse than 87% of the 1,230 model years we track (2010–2023).

Excludes 10 airbag, lighting and seat-belt recall complaints that would otherwise mask the signal (unadjusted: 60%).

NHTSA data checked September 13, 2026
Share this car

Looking at a specific Sorento?Check its VIN: the full report, quotes about its own engine, and whether its recalls are still open. First report free.

Check a VIN
Drivetrain complaints
81
engine, transmission, fuel
Total complaints
134
this model year
Fires reported
11
owner-reported
Recall campaigns
1
9 crashes · 21 injuries

Complaints by component

ENGINE64 · 48%
UNKNOWN OR OTHER24 · 18%
ELECTRICAL SYSTEM19 · 14%
POWER TRAIN18 · 13%
FUEL/PROPULSION SYSTEM9 · 7%
TRAILER HITCHES9 · 7%

The years either side

2010
too few complaints
2011
44%
551 of 1,517
2012
68%
513 of 877
2013
65%
557 of 981
2014
52%
451 of 984
2015
61%
396 of 749
2016
68%
792 of 1,248
2017
65%
434 of 801
2018
59%
118 of 252
2019
52%
206 of 426
2020
65%
81 of 134
2021
too few complaints
2022
57%
104 of 187
2023
43%
63 of 149

Manufacturers fix things mid-generation. A bad year next to a clean one is common; the fix usually arrived in between.

Cleaner alternatives

Other midsize SUVs with no elevated signal in 2020

The percentage is each model year's drivetrain complaint share. No elevated signal describes the model year, not any one car; a well-kept example of a flagged model can still be the right buy, and any of these still needs an inspection.

What owners reported

ENGINE,FIRERELATED09/06/2023FIRE2 INJURED
The vehicle was not even 3.5 years old, it had been serviced in February 2023 and there was no warning before the fire began. The vehicle stopped accelerating and I immediately pulled over. The fire began as soon as I stopped the car and the vehicle was engulfed within minutes. My daughter and I were in the car. We ba…
ENGINE08/18/2026
My 2020 Kia Sorento stalled and shut off while driving and eventually stopped working completely, requiring it to be towed to a Kia dealership. The dealership first replaced the starter and then the high-pressure fuel pump, but the vehicle still would not operate. After further diagnosis, I was informed that the timing…
POWER TRAIN07/29/2026
The contact called on behalf of his daughter who owns 2020 Kia Sorento. The contact stated that the vehicle was taken to a dealer for a routine oil change when the contact was informed that there was an unknown issue with the vehicle however, the vehicle was not diagnosed or repaired. The vehicle was taken to a differe…

Three of 81 drivetrain complaints. The full report shows more, with quotes about the engine in the car you are looking at first.

Recall campaigns on this model year (1)

TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles e…

This does not say whether a particular car has an open, unrepaired recall. That depends on the VIN.

Before you buy a 2020 Kia Sorento

Have the VIN?Paste it and get the full report for that car. First report free, then a 30-day pass covers a whole car search.

Check a VIN

Experimental model-level information. This is not a vehicle inspection, vehicle-history report, financial advice or purchase recommendation. It describes patterns across a model year, not the condition of any individual vehicle.