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2020 Kia Soul problems: engine and transmission complaints and recalls

VERY HIGH COMPLAINT SIGNAL
82%
304 of 369 relevant owner complaints are about the engine, transmission or fuel system

82% of relevant owner complaints filed with NHTSA on the 2020 Kia Soul are about the engine, transmission or fuel system. Well over half of everything owners reported is the drivetrain. That is a severe model-level pattern; every model year we track at this level has a documented failure behind it.

Worse than 98% of the 1,790 model years we track (2010–2023).

Excludes 12 airbag, lighting and seat-belt recall complaints that would otherwise mask the signal (unadjusted: 80%).

NHTSA data checked October 17, 2026
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The VIN is on the listing, the driver’s door jamb, and the bottom of the windshield on the driver’s side.

Does the 2020 Kia Soul have engine problems?

Owner complaints say yes, heavily, as a model-year pattern. 304 of 369 relevant complaints filed with NHTSA about the 2020 Kia Soul concern the engine, transmission or fuel system (82%), and the largest group is filed under engine (238). For comparison, the 2019 scores 76% and the 2021 scores 86%. On a test drive, check for stalling, loss of power, rough idle, oil consumption or a check-engine light. This describes the model year, not any one car: a well-maintained or already-repaired example can be fine, and a clean model year can still have a bad car in it.

Drivetrain complaints
304
engine, transmission, fuel
Total complaints
381
this model year
Fires reported
6
owner-reported
Recall campaigns
1
9 crashes · 6 injuries

Complaints by component

ENGINE238 · 62%
POWER TRAIN89 · 23%
UNKNOWN OR OTHER52 · 14%
ELECTRICAL SYSTEM28 · 7%
STEERING16 · 4%
FUEL/PROPULSION SYSTEM15 · 4%

The years either side

2010
23%
25 of 135
2011
28%
43 of 194
2012
49%
237 of 514
2013
50%
317 of 662
2014
83%
626 of 903
2015
83%
701 of 904
2016
84%
663 of 822
2017
80%
206 of 272
2018
79%
161 of 218
2019
76%
94 of 136
2020
82%
304 of 381
2021
86%
194 of 234
2022
89%
75 of 88
2023
43%
19 of 52

Manufacturers fix things mid-generation. A bad year next to a clean one is common; the fix usually arrived in between.

In the full report

The rest of the picture on the 2020 Kia Soul

What one owner reported

ENGINE10/06/2025CRASH1 INJURED
The contact owns a 2020 Kia Soul. The contact stated that while driving at a very low speed, the vehicle's speed increased independently. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was being parked. The contact noticed an unusual sound, and the engine revved up. T…

One of 304 drivetrain complaints. The full report shows them, with quotes about the engine in the car you are looking at first.

Are there engine or transmission recalls on the 2020 Kia Soul?

Yes. NHTSA lists 1 recall campaign on the 2020 Kia Soul involving the engine, transmission or fuel system, out of 1 in total. A recall is the manufacturer admitting a defect and paying to fix it; whether a specific car still has one open depends on its VIN, which the full report checks. The owner complaints above are a separate record and often point at problems that never became a recall.

engine21V259000 · Apr 2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Fix: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021.…

Source: NHTSA recall campaigns filed against this year, make and model. Checked October 17, 2026.

Checking one particular 2020 Kia Soul? This page is about the model year. Accidents, title brands and odometer records belong to the individual car, and that is what a vehicle history report covers.

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Questions people ask about the 2020 Kia Soul

Does the 2020 Kia Soul have engine problems?

Owner complaints say yes, heavily, as a model-year pattern. 304 of 369 relevant complaints filed with NHTSA about the 2020 Kia Soul concern the engine, transmission or fuel system (82%). Before buying one, have an independent mechanic check the engine and ask the seller whether it has been repaired or replaced.

Are there engine or transmission recalls on the 2020 Kia Soul?

Yes. NHTSA lists 1 recall campaign on the 2020 Kia Soul involving the engine, transmission or fuel system, out of 1 in total: 21V259000 (engine). Whether a specific car still has one open depends on its VIN.

Which Kia Soul years are better?

Among the Kia Soul years we track, the 2010 (23%), the 2011 (28%) and the 2023 (43%) have a lower engine and transmission complaint share than the 2020 (82%). Manufacturers fix things mid-generation, so the year before or after can be a different car.

Should I buy a 2020 Kia Soul?

That depends on the car in front of you, not just the model year. The 2020 Kia Soul has an elevated engine complaint pattern, so treat it as a car that needs proof: service records showing engine work, a cold-start test drive, and an independent pre-purchase inspection focused on the engine. A well-kept or already-repaired example can be a fine car; an unknown one is a gamble.

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Experimental model-level information. This is not a vehicle inspection, vehicle-history report, financial advice or purchase recommendation. It describes patterns across a model year, not the condition of any individual vehicle.