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2020 Jeep Cherokee problems: engine and transmission complaints and recalls

VERY HIGH COMPLAINT SIGNAL
72%
217 of 309 relevant owner complaints are about the engine, transmission or fuel system

72% of relevant owner complaints filed with NHTSA on the 2020 Jeep Cherokee are about the engine, transmission or fuel system. Well over half of everything owners reported is the drivetrain. That is a severe model-level pattern; every model year we track at this level has a documented failure behind it.

Worse than 93% of the 1,790 model years we track (2010–2023).

NHTSA data checked October 17, 2026
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The VIN is on the listing, the driver’s door jamb, and the bottom of the windshield on the driver’s side.

Does the 2020 Jeep Cherokee have transmission problems?

Owner complaints say yes, heavily, as a model-year pattern. 217 of 309 relevant complaints filed with NHTSA about the 2020 Jeep Cherokee concern the engine, transmission or fuel system (72%), and the largest group is filed under power train (178). For comparison, the 2019 scores 73% and the 2021 scores 74%. On a test drive, check for shuddering, slipping, delayed or harsh shifts, or a whine at speed. This describes the model year, not any one car: a well-maintained or already-repaired example can be fine, and a clean model year can still have a bad car in it.

Drivetrain complaints
217
engine, transmission, fuel
Total complaints
309
this model year
Fires reported
6
owner-reported
Recall campaigns
3
9 crashes · 9 injuries

Complaints by component

POWER TRAIN178 · 58%
ENGINE44 · 14%
UNKNOWN OR OTHER36 · 12%
ELECTRICAL SYSTEM35 · 11%
SERVICE BRAKES25 · 8%
STEERING22 · 7%

The years either side

2010
38%
41 of 118
2011
38%
596 of 1,639
2012
34%
527 of 1,644
2013
30%
229 of 804
2014
73%
1,869 of 2,647
2015
72%
1,246 of 1,788
2016
66%
895 of 1,406
2017
64%
838 of 1,335
2018
63%
421 of 686
2019
73%
1,164 of 1,648
2020
72%
217 of 309
2021
74%
116 of 166
2022
77%
34 of 51
2023
too few complaints

Manufacturers fix things mid-generation. A bad year next to a clean one is common; the fix usually arrived in between.

In the full report

The rest of the picture on the 2020 Jeep Cherokee

What one owner reported

ENGINE10/01/2026
To Whom It May Concern, I am submitting this complaint regarding a catastrophic Power Transfer Unit (PTU) failure on my Jeep Trailhawk that has rendered my vehicle undrivable and raised serious safety concerns. While driving, my vehicle experienced a sudden PTU failure that resulted in a loss of safe vehicle operatio…

One of 217 drivetrain complaints. The full report shows them, with quotes about the engine in the car you are looking at first.

Are there engine or transmission recalls on the 2020 Jeep Cherokee?

Yes. NHTSA lists 1 recall campaign on the 2020 Jeep Cherokee involving the engine, transmission or fuel system, out of 3 in total. A recall is the manufacturer admitting a defect and paying to fix it; whether a specific car still has one open depends on its VIN, which the full report checks. The owner complaints above are a separate record and often point at problems that never became a recall.

power train26V290000 · May 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety…

2 other recalls on this model year (airbags, lighting, brakes and the rest)
back over prevention: sensing system: camera20V191000 · Sep 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee,…
steering: rack and pinion: rack19V637000 · Aug 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Source: NHTSA recall campaigns filed against this year, make and model. Checked October 17, 2026.

Checking one particular 2020 Jeep Cherokee? This page is about the model year. Accidents, title brands and odometer records belong to the individual car, and that is what a vehicle history report covers.

Get a history report from EpicVIN Before you pay: EpicVIN’s $1 offer is a 3-day trial (up to 5 reports) that renews at $49.99 a month unless you cancel. Other plans are listed under “View all our packages” at checkout. We may earn a commission if you buy through this link. It does not change what this page reports.

Questions people ask about the 2020 Jeep Cherokee

Does the 2020 Jeep Cherokee have transmission problems?

Owner complaints say yes, heavily, as a model-year pattern. 217 of 309 relevant complaints filed with NHTSA about the 2020 Jeep Cherokee concern the engine, transmission or fuel system (72%). Before buying one, have an independent mechanic check the transmission and ask the seller whether it has been repaired or replaced.

Are there engine or transmission recalls on the 2020 Jeep Cherokee?

Yes. NHTSA lists 1 recall campaign on the 2020 Jeep Cherokee involving the engine, transmission or fuel system, out of 3 in total: 26V290000 (power train). Whether a specific car still has one open depends on its VIN.

Which Jeep Cherokee years are better?

Among the Jeep Cherokee years we track, the 2013 (30%), the 2012 (34%) and the 2010 (38%) have a lower engine and transmission complaint share than the 2020 (72%). Manufacturers fix things mid-generation, so the year before or after can be a different car.

Should I buy a 2020 Jeep Cherokee?

That depends on the car in front of you, not just the model year. The 2020 Jeep Cherokee has an elevated transmission complaint pattern, so treat it as a car that needs proof: service records showing transmission work, a cold-start test drive, and an independent pre-purchase inspection focused on the transmission. A well-kept or already-repaired example can be a fine car; an unknown one is a gamble.

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Experimental model-level information. This is not a vehicle inspection, vehicle-history report, financial advice or purchase recommendation. It describes patterns across a model year, not the condition of any individual vehicle.